The Destination Country and Outback NSW (DNCO) website has been designed to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 recommendations to ensure information and services are provided in a non-discriminatory manner as required under the Disability Discrimination Act 1992.


Accessibility widget

While browsing the DNCO website, you will find a UserWay accessibility widget with user-triggered accessibility functions in the bottom right-hand corner of your device’s screen.


Accessing PDF files

DNCO provides additional information in Portable Document Format (files), which can be opened using the free Adobe Reader program (download here).

We endeavour to have all our PDF files available in a format that is readable by screen readers.

If you are having problems viewing the PDF files from your browser: right-click the link, select ‘Save target as’ and then open the file using Adobe Reader.


Changing text size

Font across the website can be changed using your browser’s zoom options,  keyboard controls (CTRL & +/-) or holding CTRL and using your mouse scroll to increase/decrease text size.



Links to websites outside of DNCO or to files are indicated by an underscore with blue text.

Accessibility Resources and Training

AAA Communication Access and Awareness Training program

Access Ability Australia’s step by step, one-hour online training, is designed and created from the ground up, to show you exactly how to increase your knowledge of communication challenges as well as help you understand the impacts for individuals.

Find out more

Tourism Australia's accessibility resources

Tourism Australia has a treasure trove of resources aimed to help tourism operators start the process, identify gaps in product, plus where to find training and online support.

Find out more

DNCO’s Accessible Tourism Workshop - Unlocking new customers for your business

Visitors arriving to Taronga Western Plains Zoo, Dubbo via the Savannah Welcome Plaza.Visitors arriving to Taronga Western Plains Zoo, Dubbo via the Savannah Welcome Plaza.

The accessible tourism sector is a high-value sector to the Australian tourism industry and the broader economy. Accessible tourism is tourism that services experiences that accommodates the needs of all people, and for the purpose of this research piece, those with disability. In Australia 1 in 4 travellers identify as having a disability.

There is absolutely no doubt that we all know being accessible and inclusive is worth it!! It’s a win for your customers and your business.

As a business owner, where do you start? 

It can feel confronting, confusing and expensive!

But, it doesn’t have to be.

Destination Country and Outback are hosting an online Accessible Tourism workshop, running three times for your convenience over August. These workshops will be facilitated by tourism and business expert, Giovanna Lever of Sparrowly Group. Giovanna is the co-author of nationally acclaimed accessible tourism paper, Creating Real Inclusion and advocate for people with disability.

These workshops will help you:

  • Learn more about this sector, what it means for your business
  • Build your confidence in working with and supporting people with disability
  • Guide you in identifying opportunities for your business
  • Support you in developing a stepped plan building inclusivity into your business model

You should attend if you are a:

  • Business Owner and managers
  • Work in economic development or destination management and development
  • Are a local tourism industry partner

This is a practical and hands-on workshop running over 1.5 hours and will require full participation in order to get the most of the session. Register for one of the following sessions:

Monday, 7 August at 2pm

Monday, 14 August at 2pm

Monday, 21 August at 2pm